Ministry of Commerce
The Ministry of Commerce is continuously working to enhance e-participation. The consultation on (Developing a Digital Access Tool for People with Hearing Impairments) aims to enhance communication with customers with hearing impairments.
Consultation: Development of the digital access tool for people with hearing disabilities
The Ministry of Commerce launched a sign language technical support tool on its digital platform to improve access to services for people with hearing disabilities. In your opinion, how can this tool be developed to enhance its effectiveness and improve its services to better meet the needs of beneficiaries?
- The tool is currently effective, but beneficiary awareness of it could be enhanced
- The tool needs improvements in performance and ease of use
- The tool should be developed to better meet the needs of people with hearing disabilities
- I have not used the tool before, and I would like to learn more about it
Counseling Channel
Counseling Results
0%
The tool is currently effective, but beneficiary awareness of it could be enhanced
40%
The tool needs improvements in performance and ease of use
20%
The tool should be developed to better meet the needs of people with hearing disabilities
40%
I have not used the tool before, and I would like to learn more about it
Expected Effect
Enhancing communication with customers with hearing disabilities
Resulting Effect
Launch an awareness campaign to enhance beneficiaries' knowledge of the tool and increase its usage. Develop the user experience by simplifying the tool's interaction mechanism and making it easier. Study technical and technical feedback received from participants to improve the tool's compatibility with actual requirements.
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