E-Feedback
Because we work to help save your time and effectively meet your needs, your evaluation of digital government services, in addition to providing us with your complaints thereon, are the key thing we seek on this page
Statistics
We receive your evaluation numbers and complaints to minimize any issues you face. Thus, we achieve all great experiences you aspire to. You can access key statistics of evaluation and complaints!
Participate
Evaluate the services and platforms, submit complaints, and feedback, and contribute to improving your experience.
Platform evaluation channels
Contribute to improving your experience! Create a valuable and memorable experience by evaluating the platforms and services provided to you by the authorities.
Ministry of Finance
The feedback aims to ask community members about the services of the Ministry of Finance to measure the impact and assist in making some decisions and contribute to participating in the improvements made by the Ministry.
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General Organization for Social Insurance
The feedback aims to poll community members about the services of the General Organization for Social Insurance to measure the impact, help in making some decisions and contribute to participation in the improvements made by the institution
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DGA
The Commission pays great attention to studying, evaluating and responding to all posts in proportion to their topics raised, while reserving the right of the Authority to publish, not publish, or partially delete what it deems contrary to its policies or with the laws in force in the Kingdom, which were developed to improve the management of such electronic posts, reap their positive fruits, and avoid publishing any offensive observations, topics or comments.The Digital Government Authority is not legally responsible for publishing any negative comments or comments through e-participation means on its portal, and for all the consequences of such publication.
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Statistics Authority
The feedback aims to poll community members about the services of the General Authority for Statistics to measure the impact, help in making some decisions and contribute to participating in the improvements made by the authority.
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Ministry of Commerce
Your opinion matters to us in improving the quality of our electronic services
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Human Rights Commission
The Human Rights Commission is pleased to share with you your constructive suggestions and opinions on the work entrusted to the Commission, which enables it to raise the quality of its work, and thus is an active participant in decision-making in order to protect and promote a culture of human rights.
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Etimad
"Etimad" platform is keen to receive information and data from the beneficiaries and propose solutions to the challenges based on what has been monitored in "Watani", "Public Consultation-Istitlaa" and "Tafaul" platforms, which contribute to upgrading and developing performance and tasks, meeting needs and fixing errors
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MEWA
The feedback aims to poll community members about the services of the Ministry of Environment, Water and Agriculture to measure the impact, assist in making some decisions and contribute to participation in the improvements made by the Ministry.
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Ministry of Health
Through feedback, we provide you with all information related to the efforts of the Ministry of Health to improve the quality of our services, and meet the needs of beneficiaries, through questionnaires necessary to collect data and evaluate the performance of services, with the availability of the comment feature to view the opinions and suggestions of the beneficiaries.
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TVTC
The feedback aims to survey community members about the services of the Technical and Vocational Training Corporation to measure the impact, assist in making some decisions, and contribute to participation in the improvements made by the institution.
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Authority for the Care of Persons with Disabilities
The feedback aims to survey community members about the services of the Authority for the Care of Persons with Disabilities to measure the impact, assist in making some decisions, and contribute to participation in the improvements made by the Authority.
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Ministry of Justice
Based on the role of the Ministry of Justice in developing its digital services, and in the context of working to improve the user experience, we invite you, as an important member of the national transformation process, to register in the Digital Experience Ambassadors Program, which aims to communicate with beneficiaries to enrich us with their opinion and expertise about electronic justice services through a number of interviews and workshops, in addition to trying a set of designs to reach a better digital experience.
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HRDF
Feedback aims to survey community members about the services of the Human Resources Development Fund to measure the impact, assist in making some decisions, and contribute to participation in the improvements made by the Fund.
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Social Development Bank
The Social Development Bank is keen to measure the satisfaction of beneficiaries and take their opinions to improve the services provided to them by evaluating services through the available channels
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SDAIA
The feedback aims to poll community members about the services of the Saudi Authority for Data and Artificial Intelligence to measure the impact, help make some decisions, and contribute to participating in the improvements made by the authority.
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The Public Authority for Small and Medium Enterprises "Monsha'at"
The feedback aims to poll community members about the services of the Small and Medium Enterprises General Authority to measure the impact, assist in making some decisions and contribute to participating in the improvements made by the authority.
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Riyadh Municipality
The feedback aims to survey community members about the services of the City Municipality to measure the impact, assist in making some decisions and contribute to participation in the improvements made by the Municipality
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Zakat, Tax, and Customs Authority
The feedback aims to poll community members about the services of the Zakat, Tax and Customs Authority to measure the impact, assist in making some decisions and contribute to participation in the improvements made by the Authority.
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Ministry of Human Resources
The feedback aims to poll community members about the services of the Ministry of Human Resources and Social Development to measure the impact, assist in making some decisions and contribute to participation in the improvements made by the Ministry
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Complaints Platforms
We deliver your demands securely and reliably via platforms enabling you to submit your complaints about various sectors and services.
Leadership Communication Platform (Tawasul)
The Custodian of the Two Holy Mosques, King Salman bin Abdulaziz, is keen to provide and facilitate access for all citizens to government services. Managed by the Royal Court, the Tawasul platform enables citizens to send complaints and suggestions about any government agency, to help improve the quality of service.
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Digital Communication (Amir)
A service that allows the beneficiary to open a report with the aim of escalating the complaint submitted to the government agency providing the service, in the event that the time period for processing the complaint is exceeded or in the event that the beneficiary is not satisfied
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Kollona Amn
A service that allows citizens and residents to submit security and criminal reports, reports related to the violation of personal life, threats, impersonation, extortion, hacking social media accounts, defamation, fraud and other criminal offenses and security reports through the application (We are all safe).
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Reports and Complaints System 940
This service allows receiving complaints from citizens and residents in municipal affairs and working on them urgently around the clock through coordination between the relevant departments and field teams and with all relevant authorities.
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Commercial Report
This service enables you, as a consumer, to submit a report on a commercial violation that falls within the jurisdiction and tasks of the Ministry of Commerce
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Report corruption (Nazaha)
A service that allows the beneficiary to submit a report to the Control and Anti-Corruption Authority about actions involving corruption crimes, financial or administrative violations, or failure to provide public services to citizens
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