Tafaul Platform

Your participation in the decision-making process has an effective impact that contributes to the achievement of the Kingdom’s Vision 2030 goals. We pay attention to your voice as a citizen by observing your interactions and opinions to improve your digital government experiences. Therefore, we will highlight all the government’s efforts and initiatives in this platform related to the field of e-Participation.

Engagement Topics

We believe in your fundamental role, and understand the impact of your suggestions, the importance of resolving your complaints, and what your innovations reveal!

Share Your Thoughts

Share your thoughts on creative ways to improve topics related to government services based on your needs.

General Organization for Social Insurance

General Organization for Social Insurance

The feedback aims to poll community members about the services of the General Organization for Social Insurance to measure the impact, help in making some decisions and contribute to participation in the improvements made by the institution
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DGA

DGA

The Commission pays great attention to studying, evaluating and responding to all posts in proportion to their topics raised, while reserving the right of the Authority to publish, not publish, or partially delete what it deems contrary to its policies or with the laws in force in the Kingdom, which were developed to improve the management of such electronic posts, reap their positive fruits, and avoid publishing any offensive observations, topics or comments.The Digital Government Authority is not legally responsible for publishing any negative comments or comments through e-participation means on its portal, and for all the consequences of such publication.
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Statistics Authority

Statistics Authority

The feedback aims to poll community members about the services of the General Authority for Statistics to measure the impact, help in making some decisions and contribute to participating in the improvements made by the authority.
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Ministry of Commerce

Ministry of Commerce

​​​​​​​​​Your opinion matters to us in improving the quality of our electronic services
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Human Rights Commission

Human Rights Commission

The Human Rights Commission is pleased to share with you your constructive suggestions and opinions on the work entrusted to the Commission, which enables it to raise the quality of its work, and thus is an active participant in decision-making in order to protect and promote a culture of human rights.
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Etimad

Etimad

"Etimad" platform is keen to receive information and data from the beneficiaries and propose solutions to the challenges based on what has been monitored in "Watani", "Public Consultation-Istitlaa" and "Tafaul" platforms, which contribute to upgrading and developing performance and tasks, meeting needs and fixing errors
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MEWA

MEWA

The feedback aims to poll community members about the services of the Ministry of Environment, Water and Agriculture to measure the impact, assist in making some decisions and contribute to participation in the improvements made by the Ministry.
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Ministry of Health

Ministry of Health

Through feedback, we provide you with all information related to the efforts of the Ministry of Health to improve the quality of our services, and meet the needs of beneficiaries, through questionnaires necessary to collect data and evaluate the performance of services, with the availability of the comment feature to view the opinions and suggestions of the beneficiaries.
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TVTC

TVTC

The feedback aims to survey community members about the services of the Technical and Vocational Training Corporation to measure the impact, assist in making some decisions, and contribute to participation in the improvements made by the institution.
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Authority for the Care of Persons with Disabilities

Authority for the Care of Persons with Disabilities

The feedback aims to survey community members about the services of the Authority for the Care of Persons with Disabilities to measure the impact, assist in making some decisions, and contribute to participation in the improvements made by the Authority.
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Ministry of Justice

Ministry of Justice

Based on the role of the Ministry of Justice in developing its digital services, and in the context of working to improve the user experience, we invite you, as an important member of the national transformation process, to register in the Digital Experience Ambassadors Program, which aims to communicate with beneficiaries to enrich us with their opinion and expertise about electronic justice services through a number of interviews and workshops, in addition to trying a set of designs to reach a better digital experience.
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HRDF

HRDF

Feedback aims to survey community members about the services of the Human Resources Development Fund to measure the impact, assist in making some decisions, and contribute to participation in the improvements made by the Fund.
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Social Development Bank

Social Development Bank

The Social Development Bank is keen to measure the satisfaction of beneficiaries and take their opinions to improve the services provided to them by evaluating services through the available channels
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SDAIA

SDAIA

The feedback aims to poll community members about the services of the Saudi Authority for Data and Artificial Intelligence to measure the impact, help make some decisions, and contribute to participating in the improvements made by the authority.
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Monshaat

Monshaat

The feedback aims to poll community members about the services of the Small and Medium Enterprises General Authority to measure the impact, assist in making some decisions and contribute to participating in the improvements made by the authority.
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Riyadh Municipality

Riyadh Municipality

The feedback aims to survey community members about the services of the City Municipality to measure the impact, assist in making some decisions and contribute to participation in the improvements made by the Municipality
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Zakat, Tax, and Customs Authority

Zakat, Tax, and Customs Authority

The feedback aims to poll community members about the services of the Zakat, Tax and Customs Authority to measure the impact, assist in making some decisions and contribute to participation in the improvements made by the Authority.
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Ministry of Human Resources

Ministry of Human Resources

The feedback aims to poll community members about the services of the Ministry of Human Resources and Social Development to measure the impact, assist in making some decisions and contribute to participation in the improvements made by the Ministry
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Browse Sectors

You can access the various sectors in the Kingdom below, in addition to all the services and information they provide.

Statistics

We are proud of the numbers we generate as a result of achieving our goal of improving your experience. you can view the most prominent statistics of each sector!

3500+ Total Innovative Solutions on Fikra platform
92% percentage of closing communications escalated by Amir
933 Total Number of Consultations

Strategic Partners

In cooperation with our partners, we aim to improve your experience by providing all your requirements via the services provided to you by them!